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Privacy Policy

Welcome to Aureon’s Privacy Policy. This document explains how we collect, use, store, and safeguard your personal information when you access or interact with our website, aureon777.co.uk, and our services. By using our platform, you consent to the practices described herein. If you do not agree with any part of this policy, please refrain from using our services.

1. Data Controller

The data controller responsible for your personal data is Aureon, registered and operating under United Kingdom law. Should you have any questions or concerns regarding your personal information or this Privacy Policy, please contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide and improve our services, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Residential address
  • Date of birth and gender
  • IP address and technical device information (e.g., browser type, operating system)
  • Account registration details and preferences
  • Transaction data including deposits, withdrawals, and payment details
  • Usage data such as login times, pages visited, and interactions with our services
  • Documents for identity verification and compliance with UK Gambling Commission requirements
  • Data from third-party sources to assist with fraud prevention and responsible gambling
  • Special categories of data (e.g., health information) only if you voluntarily provide it

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To provide, manage and maintain your account and our services
  • To verify your identity and ensure you meet legal age requirements (18+)
  • To process financial transactions securely, including deposits and withdrawals
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling policies
  • To communicate important updates regarding your account and our services
  • To administer promotions, bonuses, and competitions fairly
  • For marketing purposes, strictly with your explicit consent
  • To personalise and improve your experience on our platform
  • To conduct data analysis and generate anonymised statistics
  • To detect, prevent, and investigate fraud, money laundering, and other illegal activities

4. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. Our lawful bases for processing include:

  • Your explicit consent where required, especially for marketing communications
  • Performance of a contract, such as providing you with gambling services
  • Compliance with legal and regulatory obligations
  • Our legitimate interests, for example, to improve our services and prevent fraud, balanced against your rights and freedoms

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements. Typically, this means your data is kept for up to five years after your account is closed or inactive, except where longer retention is mandated by law, such as for self-exclusion records or ongoing investigations.

6. Marketing Communications

We will only send you marketing communications if you have given your explicit consent. You may withdraw your consent at any time by adjusting your preferences in your account settings or by following the unsubscribe link included in our emails. We respect your choices and will promptly update your preferences.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, including:

  • Ensuring essential functionality and security of the website
  • Remembering your preferences and settings
  • Analysing website traffic and performance
  • Delivering personalised and relevant advertisements

You can manage or disable cookies through your browser settings; however, please note that disabling essential cookies may affect the functionality of our site.

8. Sharing and Transferring Your Data

We may share your personal data with:

  • Service providers, such as payment processors and software suppliers, who assist us in delivering our services
  • Regulatory bodies including the UK Gambling Commission and law enforcement agencies, as required by law
  • Fraud prevention and identity verification agencies
  • Affiliated companies within the Aureon corporate group
  • Third parties authorised by you to access your data

If your data is transferred outside the United Kingdom or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

9. Data Security

We implement robust technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These include encryption, secure servers, access controls, and staff training on data protection best practices.

10. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • The right to be informed about how your data is used
  • The right to access your personal data
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (also known as the “right to be forgotten”) in certain circumstances
  • The right to restrict or object to certain types of processing
  • The right to data portability, allowing you to obtain and reuse your data across different services
  • The right to withdraw consent at any time without affecting the lawfulness of prior processing
  • The right not to be subject to decisions based solely on automated processing where such decisions produce legal or similarly significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We encourage you to review this page regularly. Continued use of our services after changes indicates your acceptance of the updated policy.

12. Complaints and Further Information

If you have concerns about how we handle your personal data, please contact our Data Protection Officer at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

For information on responsible gambling and support services, please visit the UK Gambling Commission’s website at https://www.gamblingcommission.gov.uk or the National Gambling Helpline at BeGambleAware.